Privacy Policy
We operates this website . This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from Allgenmerch.shop .
1. Information We Collect
When you visit our Site, we automatically collect certain information about your device, including your browser, IP address, time zone, and some cookies installed on your device.
When you make a purchase or attempt to make a purchase, we collect:
- Your name, billing and shipping address, email address, and phone number
- Payment information (processed securely by our payment provider; we do not store full card details)
- Any custom text or content you submit through our product customization options
- Order history and communication with our customer service team
2. How We Use Your Information
We use the information we collect to:
- Fulfill and ship your orders, including any personalized/customized items
- Communicate with you about your order, including confirmations and shipping updates
- Screen orders for potential risk or fraud
- Provide customer support
- With your consent, send you marketing emails about new products, promotions, and updates
- Improve and optimize our website by analyzing browsing behavior
3. Sharing Your Information
We share your information with third parties who help us operate our store, including:
- Shopify, our e-commerce platform provider
- Payment processors (e.g. Shopify Payments, PayPal)
- Shipping and fulfillment partners
- Analytics providers (e.g. Google Analytics, Meta Pixel), if enabled
We do not sell your personal information to third parties.
4. Cookies
We use cookies to operate and improve our Site, remember your preferences, and understand how visitors use our Site. You can disable cookies through your browser settings, though some features of the Site may not function properly without them.
5. Data Retention
We retain your order information for as long as necessary to comply with our legal and tax obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct or update your information
- Request deletion of your information
- Opt out of marketing communications at any time (via the unsubscribe link in our emails)
To exercise any of these rights, contact us at [your support email].
7. Children's Privacy
Our Site is not intended for children under 13 (or 16, depending on your region), and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email: allgen@gmail.com
Store: All Gen Merch